Bhavo

SHIPPING POLICY

Effective Date: 02/09/2026

Bhavo Industries Private Limited (“Bhavo”, “we”, “us” or “our”) is committed to delivering your orders safely and on time. This Shipping Policy explains the terms applicable to orders placed through the Bhavo website.

Order Processing

Orders will normally be processed and dispatched within 1–2 business days after confirmation of the order. Orders placed on Sundays, public holidays or during special promotional periods may require additional processing time.

Delivery

Once dispatched, orders will be delivered through our authorised logistics and delivery partners. The estimated delivery time will depend on the customer’s location and will be displayed or communicated at the time of purchase. Delivery timelines may vary due to weather conditions, holidays, logistics issues, remote locations or other circumstances beyond our reasonable control.

Shipping Charges

Applicable shipping charges, if any, will be clearly displayed at checkout before the customer completes the order. Bhavo offers free shipping on orders with a checkout value of ₹1999 or more and may introduce promotional shipping offers from time to time, subject to the applicable terms and conditions.

Order Tracking

Once the order has been dispatched, customers may receive tracking details through SMS, email, WhatsApp or other available communication channels, where applicable.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address, PIN code and contact number at the time of placing the order. Bhavo shall not be responsible for delays, failed deliveries or additional charges resulting from incorrect or incomplete information provided by the customer.

Failed Delivery

If a delivery attempt is unsuccessful due to the customer’s unavailability, incorrect address, incorrect contact details or refusal to accept the order, the logistics partner may make additional delivery attempts. If the order is returned to Bhavo after unsuccessful delivery, any re-shipment may be subject to additional shipping charges.

Damaged or Tampered Packages

Customers are requested to check the condition of the package at the time of delivery. If a package appears damaged, open or tampered with, please contact Bhavo customer support as soon as possible and preferably within 48 hours of delivery, along with photographs or videos of the package and products received.

Delivery Delays

While Bhavo and its logistics partners will make reasonable efforts to deliver orders within the estimated timeframe, Bhavo shall not be responsible for delays caused by circumstances beyond its reasonable control, including natural events, extreme weather, strikes, transportation disruptions, government restrictions or other unforeseen circumstances.

Contact Us

For any shipping or delivery-related queries, please contact:

Bhavo Industries Private Limited
Registered Office: 28/1 , Shakespeare Sarani, Ganga Jamuna Apts.,Flat 68, Kolkata – 700017
Email: contact@bhavoindustries.in
Phone: +91 9831586199
Last Updated: 02/09/2026