PRIVACY POLICY
Effective Date: 02/09/2026
Bhavo Industries Private Limited (“Bhavo”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website, create an account, place an order or otherwise interact with us.
Information We Collect
When you use our website or purchase our products, we may collect information such as your name, mobile number, email address, billing and shipping address, PIN code, order and purchase details, transaction-related information and any information you provide while contacting our customer support. We may also automatically collect certain technical information such as your IP address, browser type, device information and website usage data.
How We Use Your Information
We use the information collected to process and deliver your orders, process payments, returns and refunds, provide customer support, communicate with you regarding your orders and improve our products, services and website. We may also use your information to prevent fraud or misuse, comply with applicable legal requirements and, where permitted by law, send you information about our products, offers, promotions and other marketing communications.
Sharing of Information
We may share your information with trusted third-party service providers who assist us in operating our website and providing services to you. This may include payment gateway providers, logistics and delivery partners, website and technology service providers and customer communication or support providers. We may also disclose information where required by applicable law, regulatory authorities, courts or other lawful government requests. Bhavo does not sell your personal information to third parties for their independent commercial use.
Payment Information
Payments made through our website may be processed by authorised third-party payment gateways. Bhavo does not intend to store complete debit or credit card details, CVV numbers, UPI PINs or banking passwords on its own servers. Payment information is processed by the relevant payment service provider in accordance with its applicable terms and privacy practices.
Cookies
Our website may use cookies and similar technologies to improve website functionality, remember your preferences, understand website usage and enhance your shopping experience. You may manage or disable cookies through your browser settings; however, disabling certain cookies may affect some features of our website.
Data Security
Bhavo takes reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss or disclosure. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
Marketing Communications
Where permitted under applicable law, Bhavo may contact you through email, SMS, WhatsApp, telephone or other communication channels regarding our products, offers, promotions and other updates. You may opt out of promotional communications at any time. However, you may continue to receive essential transactional communications relating to your orders, payments, delivery, cancellation or refunds.
Your Rights
Subject to applicable law, you may request access to, correction of or deletion of your personal information and may withdraw your consent where applicable. For any privacy-related request or grievance, you may contact us using the details provided below.
Changes to this Privacy Policy
Bhavo may update this Privacy Policy from time to time to reflect changes in our business, technology, services or applicable laws. Any changes will be published on this page with the updated effective date.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you may contact us at:
Bhavo Industries Private Limited
Registered Office: 28/1 , Shakespeare Sarani, Ganga Jamuna Apts.,Flat 68, Kolkata – 700017
Email: contact@bhavoindustries.in
Phone: +91 9831586199
Last Updated: 02/09/2026
© Bhavo Industries Private Limited. All Rights Reserved.